About Your Stay With Us
Your physician, who is a member of the hospital medical staff, schedules your admission, diagnostic tests and procedures, diet, medications and other treatments you may need.
In order to make your registration as easy as possible, please present your insurance cards, Medicare or Medicaid card, identification cards, and a copy of any advance directive document. As a courtesy to you, we file claims with your insurance company. If your policy requires pre-certification, it is your responsibility to notify your doctor of this requirement. Your insurance company may reduce your insurance payment if the pre-certification guidelines are not followed.
Only a few items from home are needed such as a robe, slippers, and toiletry items. Basic toiletries are furnished for your convenience. Hospital gowns are also provided and need to be worn during any medical procedure. However, if you prefer to wear your own pajamas or gown at other times, please feel free to do so.
Please do not bring medications from home unless requested by your physician. On your admission to our healthcare facility you will be asked about any medicine allergies that you have and about the medicines you are taking at home. This information is necessary so that we can provide the best patient care for you while you are at the hospital. You may provide us with a list of your medicines or bring your medicine bottles with you. You may be asked this information several times during the course of your hospital stay.
To protect your valuables, you should leave jewelry, billfolds, cash and credit cards at home. If you do arrive with valuables and have no family member to take them home, we recommend having our security personnel keep them in the medical center safe during your stay. If you choose to keep your personal property with you, we will provide a green personal property bag for your convenience, but MedWest-Haywood will not be liable for the loss, theft or damage of said item(s).
Dentures, eyeglasses, contact lenses and hearing aids should be placed in protective containers and kept on the bedside table when not in use. Do not leave these appliances on your over-bed table or meal tray. Ask your nurse to assist you with protective containers.
You may want to keep small amounts of change for vending machines and other needs.
MedWest-Swain is not responsible for the loss, theft or damage of personal property.